Failed to convert a particular PDF to image

218573411.pdf (33.8 KB)
We are using PngDevice to convert PDF to image. It works fine except for this file where only a small detail is shown:png.png (17.1 KB)

Neither BitmapDevice or JpegDevice gives better results. Could you please help?

@tvnt
Yes, with this document the conversion produces the wrong result - I assigned the corresponding task to the development team.

@tvnt
We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.

Issue ID(s): PDFNET-55478

You can obtain Paid Support Services if you need support on a priority basis, along with the direct access to our Paid Support management team.

@sergei.shibanov Do you have an update on this issue?

@tvnt
Nothing new yet, unfortunately.
As soon as additional information becomes available, I will write to you.