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Failed to convert RTF to HTML

Hi,


I have old rtf which needs to be converted to html. It fails while converting with following exception.

17:15:26,673 INFO [stdout] (http–0.0.0.0-8080-17) com.aspose.words.FileCorruptedException: The document appears to be corrupted and cannot be loaded.
17:15:26,676 INFO [stdout] (http–0.0.0.0-8080-17) at com.aspose.words.FileFormatUtil.zzY(Unknown Source)
17:15:26,678 INFO [stdout] (http–0.0.0.0-8080-17) at com.aspose.words.Document.zzY(Unknown Source)
17:15:26,680 INFO [stdout] (http–0.0.0.0-8080-17) at com.aspose.words.Document.zzZ(Unknown Source)
17:15:26,682 INFO [stdout] (http–0.0.0.0-8080-17) at com.aspose.words.Document.(Unknown Source)
17:15:26,684 INFO [stdout] (http–0.0.0.0-8080-17) at com.aspose.words.Document.(Unknown Source)
17:15:26,685 INFO [stdout] (http–0.0.0.0-8080-17) at com.healthfidelity.dcs.converters.HTMLConverter.initDocument(HTMLConverter.java:169)
.
.
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17:15:26,761 INFO [stdout] (http–0.0.0.0-8080-17) at java.lang.Thread.run(Unknown Source)
17:15:26,762 INFO [stdout] (http–0.0.0.0-8080-17) Caused by: java.lang.IllegalArgumentException: Parameter name: digit
17:15:26,764 INFO [stdout] (http–0.0.0.0-8080-17) at asposewobfuscated.zzN8.zzn(Unknown Source)
17:15:26,766 INFO [stdout] (http–0.0.0.0-8080-17) at com.aspose.words.zzZ3Z.zzZi1(Unknown Source)
17:15:26,767 INFO [stdout] (http–0.0.0.0-8080-17) at com.aspose.words.zzZ50.zzY(Unknown Source)
17:15:26,769 INFO [stdout] (http–0.0.0.0-8080-17) at com.aspose.words.zzZ4Y.zzY(Unknown Source)
17:15:26,770 INFO [stdout] (http–0.0.0.0-8080-17) at com.aspose.words.zzZ4Y.read(Unknown Source)
17:15:26,772 INFO [stdout] (http–0.0.0.0-8080-17) at com.aspose.words.Document.zzY(Unknown Source)
17:15:26,773 INFO [stdout] (http–0.0.0.0-8080-17) … 37 more
17:15:26,775 INFO [stdout] (http–0.0.0.0-8080-17) 10-07-2015:17:15:26 ERROR [http–0.0.0.0-8080-17] (DocumentConversionController.java:122) Invalid document model for processing

Hi Subhash,


Thanks for your inquiry. We tested the scenario and have managed to reproduce the same problem. For the sake of correction, we have logged this problem in our issue tracking system as WORDSNET-12494. Our product team will further look into the details of this problem and we will keep you updated on the status of correction. We apologize for your inconvenience.

Best regards,

When can we expect the fix? I am one of the developer at Health Fidelity. Currently Health Fidelity is in process of renewing the contract.

Hi Subhash,


Thanks for your inquiry. Unfortunately, your issue is not resolved yet. We have asked the ETA of this issue from our product team and will update you as soon as any estimates are available. We apologize for your inconvenience.

Best regards,

The issues you have found earlier (filed as WORDSNET-12494) have been fixed in this .NET update and this Java update.


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