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File contents are missing when presentation is build back from memory stream

Hi Team,

Below is the code snippet used with Aspose V14.2.0.0 dll to export to powerpoint(PPT format).

protected void generate(object sender, EventArgs e)
{

MemoryStream stream = null;
using (FileStream fileStream = File.OpenRead(@"c:\temp\source.ppt"))
{
byte[] byteArry = new byte[fileStream.Length];
fileStream.Read(byteArry, 0, (int)fileStream.Length);
stream = new MemoryStream(byteArry);
}
AddSlides(stream);
}

private void AddSlides(Stream stream)
{
Presentation source = null;
stream.Position = 0;
source = new Presentation(stream);//Deserialize stream back to presentation
source.Save(@"c:\temp\sample.ppt", Aspose.Slides.Export.SaveFormat.Ppt);
}

Here after deserializing the stream back to presentation,some of the contents in source.ppt read initially are missing in the sample.ppt created later. Please refer the attachments. Kindly help us resolve this issue as soon as possible.

Thanks,
Divya

Hi there,


Thank you for your request. Our support team are looking into this request and will answer as soon as possible, please hold tight.
Thanks,

Hi Adam,

Thanks for acknowledging the issue. Please provide a ETA for this as its impacting our client application currently. We are waiting for your solution.

Thanks,
Divya

Hi Divya,

Your issue has been registered in our issue tracking system with issue id: SLIDESNET-35601. The issue is pending for investigation at development team side. Once the issue gets scheduled for investigation, we will be able to share an ETA regarding your issue.

Thanks & Regards,


Hi Ahmad,

Below is our Order ID in purchasing Aspose Priority support. Please let us know if we can take this issue with Priority Support.

ID : 130207151906

Also kindly provide me the current update on your investigation.

Thanks,
Divya

Hi Divya,

Have you purchased the priority support with the account you are posting on this thread? As I am unable to view the Priority Support badge with your account name. If the Priority Support is purchased with some other account, please create a thread by using that account and we will move this issue to the priority support forum and update the priority.

Thanks & Regards,

Hi Ahmad,

We are checking with the account in which we purchased priority support.Meanwhile please investigate the issue and provide us solution asap. We will post a new thread from purchased account once after we find.

Thanks, Divya

Hi Ahmad,

Can you please provide us temporary work around if any available to resolve this issue so that we can overcome the client impact.

Thanks,
Divya

Hi Divya,

Well, I am afraid we don’t have any work around at the moment. The issue is currently pending for investigation at the development side and we will be able to share a feedback once we have the feedback from them.

Thanks & Regards,