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Font problem in a specific customer machine

Hello,
I’m having some strange problem in one of my client’s machine (Running WIndows 7).
When trying to convert any word document (or rtf document) to PDF, using the simplest code, the result PDF comes out with boxes instead of the Hebrew characters.

Please see the attached files:
Original file I’ve tried to convert: original doc.zip (14.6 KB)
Result file: converted.pdf (10.6 KB)

Other machines convert the file just fine.

Where do I start looking?

thanks.

@nir-1,

Please make sure that for the proper rendering of this document, the following font files are installed on the machine you are getting this problem on during converting to PDF:

  • ‘David’
  • ‘Arial’
  • ‘Miriam’
  • ‘Narkisim’
  • ‘Times New Roman’

Hope, this helps.