Hi,
When we convert PDF to HTML using Aspose PDF, the fonts are not rendering as per the PDF in Chrome. Please find the attached Image describing the issue. The fonts are rendered properly in MS Edge browser when we use the src:url("9238f5d0-0001-0000-0000-000000000000.eot?#iefix") format("embedded-opentype"), to load the font. But if we remove the ?#iefix the fonts are not rendered properly in Edge also.
Can you please assist?
ChromeErrors.png (136.3 KB)
Thank you for contacting support.
Would you please share source and generated files along with SSCCE code and the version number of Google Chrome on your end. We will investigate further and assist you accordingly. Before sharing requested data, please ensure using latest version of the API.
Please find the attached.
Source file is “Sample.pdf” in the zip file.
Google Chrome version is 76.0.3809.132 (Official Build) (64-bit).
FontIssue.zip (7.9 MB)
Aspose Version is 19.8. We have removed the dll in the attachment due to size issue. Please add the reference accordingly.
Thank you for sharing requested data.
We have been able to reproduce the issue in our environment. A ticket with ID PDFNET-47025 has been logged in our issue management system for further investigation and resolution. The ticket ID has been linked with this thread so that you will receive notification as soon as the ticket is resolved.
We are sorry for the inconvenience.
Thanks for the response.
Do you have a timeline by which we can expect a fix for this issue?
Please note that the issue has been logged under free support model and will be investigated on first come first serve basis. Therefore, it may take some months to resolve. As soon as we have some definite updates regarding ticket resolution, we will let you know.
Furthermore, we also offer paid support model where issues are resolved on urgent basis and have priority over the issues logged under free support model. You may check our Paid Support options for your reference.