Free Support Forum -

Fonts being changed to Arial


I have a PowerPoint with a font called "CCDigitalDelivery". When I open it in PowerPoint on a computer that doesn't have that font, PowerPoint still shows it correctly.

When I get the thumbnail for that slide using Aspose.Slides, it changes the font to Arial. (This runs on the backend in a WCF service running on Windows Server 2012 in Windows Azure).

Why does it do this? Is there a way to retain the font that is used in the PowerPoint when rendering the slides to images?


Robin Shahan
VP of Technology, GoldMail

Hi Robin Shahan,

Thanks for inquiring Aspose.Slides.

I have observed the query shared by you. I like to share that when rendering the presentation either to thumbnail or PDF, Aspose.Slides looks for the fonts used in the presentation inside Windows fonts directory. If the related font is available it is rendered using that font otherwise Arial is used as default font for rendering. Even if you have Arial font missing then font exception will be thrown. This is not an issue with Aspose.Slides as it requires the font for rendering to PDF or thumbnails when its needed.

Many Thanks,