We're sorry Aspose doesn't work properply without JavaScript enabled.

Free Support Forum - aspose.com

Frustration with support and access to a thread

Hello There
Id like to communicate my frustration with a reply from support on this forum.
I have been asked to provided additional information with respect to my post but am not able to access it to be able to reply. The thread does not appear in any of our history of posts and attempt to find using a supplied ref eg: 694266 is met with a “access denied” response. In the mean time my client is inconvenienced with an issue that is impacting their work flow and I’m angry that I’m now forced to endure an additional delay in obtaining a resolution or explanation of the problem despite the fact I have responded to a request for further info promptly.

Hi Andre,


Thanks for your inquiry. Please check below your most recent thread where we are waiting for you to provide us a Font file for testing.

Formating errors with convert to a PDF

Please let us know if we can be of any further assistance here in this thread.

Best regards,

Thats fine however I’m not sure you actually read my issue… Let me repeat myself.
I’m not able to access the thread to be able to reply to it…

Hi Andre,

Thanks for your inquiry. The “access denied” issue seems to have been resolved. Please follow [this thread](https://forum.aspose.com/t/37547) for further proceedings.

Best regards,