Graph 'tick marks' lost when saving as PDF

Aspose.Words Product Family
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1

I am creating a document via the reporting engine, on one page there is a radar graph, the styling has been set on the template which includes tick marks

751×341 29.9 KB

However when I output/save this document as pdf it loses those tick marks.

I have added the following PDF save options but the tick marks are still lost

PdfSaveOptions pdfOptions = new PdfSaveOptions();
pdfOptions.PreserveFormFields = true;
pdfOptions.EmbedFullFonts = true;
pdfOptions.PrettyFormat = true;
doc.ExpandTableStylesToDirectFormatting();
doc.UpdateTableLayout();
doc.UpdatePageLayout();
doc.AcceptAllRevisions();

Any suggestions would be great.

2

@josephallison Could you please attach your output DOCX and PDF documents here for testing? We will check the issue and provide you more information.

3

Hi, please see attached the original template, then the document outputted as word and pdf.

output as pdf.pdf (19.4 KB)

output as word.docx (46.0 KB)

Template.docx (55.3 KB)

4

@josephallison
We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.

Issue ID(s): WORDSNET-26295

You can obtain Paid Support Services if you need support on a priority basis, along with the direct access to our Paid Support management team.

5

The issues you have found earlier (filed as WORDSNET-26295) have been fixed in this Aspose.Words for .NET 24.9 update also available on NuGet.