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How can I get signature trusted

Hello,


I am signing a document (pdf) which I am sending to other members. But when they open their document the signature is not trusted.

Kindly will you mind guiding me on how to have the signature trusted wherever the document is opened

Regards,

Pius

Hi Pius,


Thanks for contacting support.

When signing PDF documents with digital signatures, the information and identify of signatures is not corrupted/lost. Can you please share your sample PDF file and digital signatures you are using, so that we can test the scenario in our environment.

Hi,


I am glad of your quick response and turn around.

Kindly find the attached as requested. hope to hear from you soon

Regards,

Pius

Hi Pius,


Thanks for sharing the resource file.

We are testing the scenario and will keep you posted with our findings.

Hi Pius,


Thanks for sharing the resource files.

I have tested the scenario using one of my sample PDF files but have observed that signature files (.pfx) are password protected and when trying to use these files to digitally sign the documents, an error is being generated. Please note that in order to sign the document with digital signature, you need to provide password information when loading the signature. Can you please share the required information so that we can again test the scenario in our environment.