I just sent you an email and attached sample tiff document which was scanned and it contains other images and text as well. Its dpi settings are 96, but barcode image can be recognized from this document.
I am able to read your TIFF file (sampletif.tif barcode is 0702040107224965), can you please advise how the tiff is created? Is it from fax? Thanks.
That document was from fax.
The issues you have found earlier (filed as 10835) have been fixed in this update.
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You need to instal JAI.
Here is a link that shows you how to instal JAI: