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How to open the Secured HTML attachment with password

Hello,

We recieved email message file with attachment of Secured HTML Doc with encryopted password. from our client.

We have one email convert clinet. It will convert all the attachment to TIFF images. Now we recieved Secured HTML doc. But We could not able to convert that Secured HTML doc file. Since it is Encrypted with password.

Please can you help me out on this. How to open that Encrypted HTML doc attachment to TIFF images.

Since it is the production issue. Please can you give me the solution as soon as possible.

Thanks & Regards,

P. Saravanan.

Hi Saravanan,


Thanks for your inquiry. Please attach your Word document you’re getting this problem with here for testing. We will investigate the issue on our end and provide you more information.

Best regards,