We do understand and value your concerns. However, we are afraid that we can only prioritize a free support ticket to some extent by recording your concerns. And we did that already. A free support ticket cannot be escalated to the highest priority like paid support ticket. Nevertheless, your concerns have been recorded and we will let you know once we have some updates in this regard. We apologize for the inconvenience.
We are afraid that the ticket has not been fully investigated yet. We will update you in this forum thread once some news is available in this regard. We are sorry for the inconvenience.
Hi Team,
Any update on this ticket?
Thanks,
Krishna
Sadly, no updates are available at the moment. As soon as the ticket is investigated, we will share news about its ETA with you. Please spare us some time.
We are afraid that the ticket has not been yet resolved. We will surely inform you once we have some updates about ticket resolution or fix ETA. We apologize for the inconvenience.
Hi Team,
Any update on this issue?
Thanks,
Krishna
Sadly, no updates are available at the moment about the ticket resolution. We will surely inform you as soon as we make some progress in this regard. Please be patient and spare us some time.