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Hyperlinks got additional hash (#) when converting from docx to doc


I am using Aspose.Word REST API to convert Word docx to doc format. My original file contains hyperlinks. Works fine when I Ctrl click on them.

After converting to doc format, the links do not work anymore. I look closely at them and realize there is a hash (#) added at the beginning of every hyperlink’s address.

Please let me know if there is a way to fix this. Thank you very much.

Chuong Vo

Hi Chuong,

Thanks for your inquiry.

have tested the scenario and have managed to reproduce the same issue
at my side. For the sake of correction, I have logged this problem in
our issue tracking system as SAASWORDS-155. I have linked this forum
thread to the same issue and you will be notified via this forum thread
once this issue is resolved.

We apologize for your inconvenience.

I am having same issue with the hyperlinks when saved to .rtf or .doc format. Is this issue fixed already? Please let me know!

Pardhu Thokala

Hi Pardhu,

Thanks for your inquiry. This issue has been resolved. Please try again to convert your document to rtf/doc and let us know if you have any more queries.