I am writing to you regarding a license version issue I am experiencing with your product. My license key for Aspose Word version is 20.5.0. But after updating version 20.5.0 to 21.6.0 which does not seem to be working properly, and I am unable to use the product as intended.
Here series.Format.Fill.ForeColor is not supported under this version
I have double-checked the license key and confirmed that it is the correct one for the version of Aspose Word that I am using. However, when I try to use certain features of the product, I am prompted with a runtime error message like
System.AggregateException: One or more errors occurred. (The type initializer for '​ ' threw an exception.)
---> System.TypeInitializationException: The type initializer for '​ ' threw an exception.
---> System.TypeInitializationException: The type initializer for 'SkiaSharp.SKImageInfo' threw an exception.
---> System.DllNotFoundException: Unable to load shared library 'libSkiaSharp' or one of its dependencies. In order to help diagnose loading problems, consider setting the LD_DEBUG environment variable: liblibSkiaSharp: cannot open shared object file: No such file or directory
at SkiaSharp.SkiaApi.sk_colortype_get_default_8888()
at SkiaSharp.SKImageInfo..cctor()
--- End of inner exception stack trace ---
at SkiaSharp.SKBitmap..ctor(Int32 width, Int32 height, Boolean isOpaque)
at ​ ..cctor()
--- End of inner exception stack trace ---
at ​ ..ctor(Int32 , Int32 , Single , Single , )
at . ()
at . (Stream )
at .( , SizeF , Stream , ImageSaveOptions , IWarningCallback , )
at Aspose.Words.Rendering.NodeRendererBase.Save(Stream stream, ImageSaveOptions saveOptions)
at ​ . (ShapeRenderer , )
at ​ . (ShapeBase , )
at ​ .(ShapeBase , , Boolean )
at ​ .(ShapeBase , , Boolean )
at ​ .​ (ShapeBase )
at ​ . (ShapeBase , )
at ​ . (Shape , )
at ​ .VisitShapeStart(Shape )
at Aspose.Words.Drawing.Shape.r3ka8zscesabkstb24kjjv9sml9wq7pw (DocumentVisitor )
at Aspose.Words.CompositeNode.AcceptCore(DocumentVisitor visitor)
at Aspose.Words.Drawing.Shape.Accept(DocumentVisitor visitor)
at Aspose.Words.CompositeNode.AcceptChildren(DocumentVisitor visitor)
at Aspose.Words.CompositeNode.AcceptCore(DocumentVisitor visitor)
at Aspose.Words.Paragraph.Accept(DocumentVisitor visitor)
at Aspose.Words.CompositeNode.AcceptChildren(DocumentVisitor visitor)
at Aspose.Words.CompositeNode.AcceptCore(DocumentVisitor visitor)
at Aspose.Words.Tables.Cell.Accept(DocumentVisitor visitor)
at Aspose.Words.CompositeNode.AcceptChildren(DocumentVisitor visitor)
at Aspose.Words.CompositeNode.AcceptCore(DocumentVisitor visitor)
at Aspose.Words.Tables.Row.Accept(DocumentVisitor visitor)
at Aspose.Words.CompositeNode.AcceptChildren(DocumentVisitor visitor)
at Aspose.Words.CompositeNode.AcceptCore(DocumentVisitor visitor)
at Aspose.Words.Tables.Table.Accept(DocumentVisitor visitor)
at Aspose.Words.CompositeNode.AcceptChildren(DocumentVisitor visitor)
at Aspose.Words.CompositeNode.AcceptCore(DocumentVisitor visitor)
at Aspose.Words.Body.Accept(DocumentVisitor visitor)
at Aspose.Words.CompositeNode.AcceptChildren(DocumentVisitor visitor)
at Aspose.Words.CompositeNode.AcceptCore(DocumentVisitor visitor)
at Aspose.Words.Section.Accept(DocumentVisitor visitor)
at Aspose.Words.CompositeNode.AcceptChildren(DocumentVisitor visitor)
at Aspose.Words.CompositeNode.AcceptCore(DocumentVisitor visitor)
at Aspose.Words.Document.Accept(DocumentVisitor visitor)
at ​ . ( )
at Aspose.Words.Document.​(Stream , String , SaveOptions )
at Aspose.Words.Document.Save(Stream stream, SaveOptions saveOptions)
at Aspose.Words.Document.Save(Stream stream, SaveFormat saveFormat)
at Markers.Api.Assessment.Logic.AssessmentReportCardICSE.Impl.AssessmentReportCardICSEService.<>c__DisplayClass21_1.<GenerateReportCardFile>b__0(JToken student) in /src/Markers.Api.Assessment/Markers.Api.Assessment/Logic/AssessmentReportCardICSEService/Impl/AssessmentReportCardICSEService.cs:line 291
at System.Threading.Tasks.Parallel.<>c__DisplayClass33_0`2.<ForEachWorker>b__0(Int32 i)
at System.Threading.Tasks.Parallel.<>c__DisplayClass19_0`1.<ForWorker>b__1(RangeWorker& currentWorker, Int32 timeout, Boolean& replicationDelegateYieldedBeforeCompletion)
--- End of stack trace from previous location ---
at System.Threading.Tasks.Parallel.<>c__DisplayClass19_0`1.<ForWorker>b__1(RangeWorker& currentWorker, Int32 timeout, Boolean& replicationDelegateYieldedBeforeCompletion)
at System.Threading.Tasks.TaskReplicator.Replica`1.ExecuteAction(Boolean& yieldedBeforeCompletion)
at System.Threading.Tasks.TaskReplicator.Replica.Execute()
--- End of inner exception stack trace ---
at System.Threading.Tasks.TaskReplicator.Run[TState](ReplicatableUserAction`1 action, ParallelOptions options, Boolean stopOnFirstFailure)
at System.Threading.Tasks.Parallel.ForWorker[TLocal](Int32 fromInclusive, Int32 toExclusive, ParallelOptions parallelOptions, Action`1 body, Action`2 bodyWithState, Func`4 bodyWithLocal, Func`1 localInit, Action`1 localFinally)
--- End of stack trace from previous location ---
at System.Threading.Tasks.Parallel.ThrowSingleCancellationExceptionOrOtherException(ICollection exceptions, CancellationToken cancelToken, Exception otherException)
at System.Threading.Tasks.Parallel.ForWorker[TLocal](Int32 fromInclusive, Int32 toExclusive, ParallelOptions parallelOptions, Action`1 body, Action`2 bodyWithState, Func`4 bodyWithLocal, Func`1 localInit, Action`1 localFinally)
at System.Threading.Tasks.Parallel.ForEachWorker[TSource,TLocal](IList`1 list, ParallelOptions parallelOptions, Action`1 body, Action`2 bodyWithState, Action`3 bodyWithStateAndIndex, Func`4 bodyWithStateAndLocal, Func`5 bodyWithEverything, Func`1 localInit, Action`1 localFinally)
at System.Threading.Tasks.Parallel.ForEachWorker[TSource,TLocal](IEnumerable`1 source, ParallelOptions parallelOptions, Action`1 body, Action`2 bodyWithState, Action`3 bodyWithStateAndIndex, Func`4 bodyWithStateAndLocal, Func`5 bodyWithEverything, Func`1 localInit, Action`1 localFinally)
at System.Threading.Tasks.Parallel.ForEach[TSource](IEnumerable`1 source, Action`1 body)
at Markers.Api.Assessment.Logic.AssessmentReportCardICSE.Impl.AssessmentReportCardICSEService.GenerateReportCardFile(String jsonData, List`1 dataSections, Int64 customerId, String markingPeriodTitle, Int64 schoolId, Int64 MarkingPeriod, Int64 GradeLevelId, String studentids, Int64 sectionid, Int64 schoolsessionid, ReportCardFormatAssociationModel reportCardFormatAssociationModel) in /src/Markers.Api.Assessment/Markers.Api.Assessment/Logic/AssessmentReportCardICSEService/Impl/AssessmentReportCardICSEService.cs:line 108
at Markers.Api.Assessment.Logic.AssessmentReportCardICSE.Impl.AssessmentReportCardICSEService.GenerateReportCard(ReportCardOutputDataViewModel reportCardOutputDataViewModel, IList`1 reportCardTemplateData, Int64 CurrentCustomerId) in /src/Markers.Api.Assessment/Markers.Api.Assessment/Logic/AssessmentReportCardICSEService/Impl/AssessmentReportCardICSEService.cs:line 377
at Markers.Api.Assessment.Logic.AssessmentReportCard.Impl.AssessmentReportCardService.GenerateReportCard(ReportCardOutputDataViewModel reportCardOutputDataViewModel, IList`1 reportCardTemplateData, Int64 CurrentCustomerId) in /src/Markers.Api.Assessment/Markers.Api.Assessment/Logic/AssessmentReportCard/Impl/AssessmentReportCardService.cs:line 72
at Markers.Api.Assessment.Controllers.AssessmentReportCardController.GenerateReportCard(ReportCardOutputDataViewModel reportCardOutputDataViewModel) in /src/Markers.Api.Assessment/Markers.Api.Assessment/Controllers/AssessmentReportCardController.cs:line 110'.
I would greatly appreciate it if you could investigate this issue and provide a resolution as soon as possible. I rely heavily on Aspose Word for my work, and this issue is causing significant disruptions to my productivity.
If there is any additional information that you need from me to resolve this issue, please do not hesitate to let me know. I am happy to provide any necessary details to help expedite the resolution of this issue.
Thank you for your prompt attention to this matter.