Image not dispalyin when converting .dot to pdf

Aspose.Words Product Family
1

Hi Team,

We are trying to replace a string placeholder with an image in a .dot file and converting to pdf using Aspose Words java (1.6 version). Image is getting replaced correctly in .dot file and when converting to pdf we are getting crossmark image, but not the actual image.

Please find the attached .dot file we are trying to convert to pdf. Any help on resolving this issue will be more helpful. Please let us know why we are not seeing image in pdf.

FYI - Image width is bigger than the cell width in dot file. When we try to reduce the size of image, we can able to see the image in pdf. But for us, we should not reduce the size of image.

Thanks
Naveen Venkat

2
Hi Naveen,

Thanks for your inquiry. We have tested the scenario and have managed to reproduce the same issue at our side. For the sake of correction, we have logged this problem in our issue tracking system as WORDSJAVA-1493. You will be notified via this forum thread once this issue is resolved.

We apologize for your inconvenience.

3

Hi Team,


Thanks for your response. For us, QA/testing is going on and we need to fix this issue as soon as we can.

It would be very helpful to us if you could able to give any appropriate ETA for this, so that we can tell our QA team.

Thanks
Naveen Venkat
4
Hi Naveen,

Thanks for your inquiry. We try our best to deal with every customer request in a timely fashion, we unfortunately cannot guarantee a delivery date to every customer issue. Our developers work on issues on a first come, first served basis. We feel this is the fairest and most appropriate way to satisfy the needs of the majority of our customers.

Currently, this issue is pending for analysis and is in the queue. Once our product team completes the analysis of your issue, we will then be able to provide you an estimate.

Thanks for your patience and understanding.
5

The issues you have found earlier (filed as WORDSJAVA-1493) have been fixed in this Aspose.Words for .NET 17.4 update and this Aspose.Words for Java 17.4 update.

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