ImageLoadException: Image loading failed. ---> class com.aspose.psd.fileformats.psd.coreexceptions.LicenseException: Update IsCustom is supported only in licensed mode

Aspose.PSD Product Family
1

I just just downloaded and tried to load a .psb file and I got this error that implies I need a license. According to my reading of the trial period, this shouldn’t be. Do I need to change some options or get a temp license or what?

2

@elickerman
We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.

Issue ID(s): PSDNET-2036

Please provide the source .psb file so we can check the problem.

3

I’ve dealt with it by getting a temp license file. The PSB belongs to someone else and I am testing your library to see if it is part of the solution. I will ask him if I can share it.

4

@elickerman, thanks, this will be helpful for researching the problem.