Hi,
Hi Corneliu,
Thank you for contacting Aspose Support team.
As mentioned by you as well, you are using quite an old version of the API and there have been a lot of changes after the version 5.2.0. Though we never faced such issue while using this old version as well, we can’t test it further to check if there some issue exists. Even if the issue exists, we can’t fix it unless it is reproduced with the latest version of the API.
We strongly recommend you to download the latest version of the API and test the same functionality at your end. If the issue is reproduced with the latest version of the API as well, we’ll need your sample code and server information to reproduce it at our end and assist you further. In that case, the issue will be resolved in one of the subsequent versions of the API.
Hello Kashif,
Hi Corneliu,
We usually do monthly releases at the start of every month. Resolution of an issue may depend on its complexity, but usually most of the issues are fixed in subsequent version. However, if the resolution involves some complexity, then it may take a little long for resolution (though not long enough). Please let us know once you are able to reproduce the problem at your end. We’ll look into it for assisting you further.
That sounds good.
You are welcome.