Infinite loop detected bug

Aspose.Words Product Family
1

Hi,

I’ve got an exception “java.lang.IllegalStateException: Infinite loop detected” during a document processing.

An exception is reproduced on the latest Aspose.Words java library demo as well with 15.12 library we currently use.

<dependency>
	<groupId>com.aspose</groupId>
	<artifactId>aspose-words</artifactId>
	<version>17.10</version>
	<classifier>jdk16</classifier>
</dependency>

with jdk 1.6.0_65.

A simple code to reproduce (testAspose.zip) and the problem document are attached.
testAspose.zip (293.2 KB)
Could you please check it and may be issue a patch?
Thanks in advance!

2

@ognjenm,

Thanks for your inquiry. We have tested the scenario and have managed to reproduce the same issue at our side. For the sake of correction, we have logged this problem in our issue tracking system as WORDSNET-16083. You will be notified via this forum thread once this issue is resolved.

We apologize for your inconvenience.

3

Thanks,
can you tell me what is usual time for releasing fix for this kind of bugs?

4

@ognjenm,

Thanks for your inquiry. We try our best to deal with every customer request in a timely fashion, we unfortunately cannot guarantee a delivery date to every customer issue. Our developers work on issues on a first come, first served basis. We feel this is the fairest and most appropriate way to satisfy the needs of the majority of our customers.

Thanks for your patience and understanding.

5

@ognjenm,
The issues you have found earlier (filed as WORDSNET-16083) have been fixed in this Aspose.Words for .NET 18.2 update and this Aspose.Words for Java 18.2 update.
Please also check the following articles:

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A post was split to a new topic: Infinite loop detected bug during converting Word to PDF using Java