Unfortunately, it is difficult to say what the problem is without documents and code example. To ensure a timely and accurate response, please attach the following resources here for testing:
- Your input Word document.
- Please attach the output Word file that shows the undesired behavior.
- Please attach the expected output Word file that shows the desired behavior.
- Please create a standalone console application ( source code without compilation errors ) that helps us to reproduce your problem on our end and attach it here for testing.
As soon as you get these pieces of information ready, we will start investigation into your issue and provide you more information. Thanks for your cooperation.
PS: To attach these resources, please zip and upload them.