ISlideCollection.AddFromPdf Method Does Not Work for Some PDF Files in C#

Aspose.Slides Product Family
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1

Hi,
AddFromPdf doesn’t works for some PDF files
Sergey_test_23012023_183500.PDF (92.9 KB)
Sergey_test_23012023_183841.PDF (108.1 KB)
Can you please take a look?
Thanks,
Sergey

2

@skhojoyan,
With Aspose.Slides 22.12, I get an ArgumentException error while importing the Sergey_test_23012023_183500.PDF file to a new presentation and an AccessViolationException error while importing the Sergey_test_23012023_183841.PDF document. Could you please confirm that you encountered the same errors?

3

Hi @Andrey_Potapov,

Correct, here a are the error messages
Sergey_test_23012023_183500 - System.ArgumentException: ‘Parameter is not valid.’
Sergey_test_23012023_183841 - System.AccessViolationException: ‘Attempted to read or write protected memory. This is often an indication that other memory is corrupt.’
Thanks

4

@skhojoyan,
Thank you for the confirmation. We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.

Issue ID(s): SLIDESNET-43742,SLIDESNET-43743

You can obtain Paid Support services if you need support on a priority basis, along with the direct access to our Paid Support management team.

5

Hi @andrey.potapov,
Do we have updates on this issues?
Thanks

6

@skhojoyan,
Unfortunately, the issues have not been scheduled for investigation yet. We apologize for any inconvenience.

7

Hi @andrey.potapov ,
Do we have any updates on these issues?
Thanks

8

@skhojoyan,
Unfortunately, the issues are still open.

9

Hi,
Do you have updates on this issue?
Thanks

10

@skhojoyan,
The issues are still open. Unfortunately, I don’t have any additional information yet. We apologize for any inconvenience caused.