Free Support Forum - aspose.com

Issue when converting docx to doc/pdf with a diagram

Aspose.Words Product Family
#1

Hi,


I’m currently facing an issue while saving the attached .docx to .doc or .pdf.
The Aspose.Words version used is 16.12.0.0

When I convert this document, the decimal numbers on the x-axis of the diagram are converted to/replaced by @-symbols (see also the _out.pdf file).

Is there anything I can do to work around this? Is this a known issue and maybe even already fixed in a more recent version?

Kind regards and thanks in advance
Matthias
#2

Hi Matthias,


Thanks for your inquiry. We have tested the scenario with your shared document using Aspose.Words for .NET 17.4 and noticed the reported issue. We have logged a ticket WORDSNET-15237 in our issue tracking system for further investigation and rectification. We will notify you as soon as it is resolved.

We are sorry for the inconvenience.

Best Regards,
#3

The issues you have found earlier (filed as WORDSNET-15237) have been fixed in this Aspose.Words for .NET 17.5 update and this Aspose.Words for Java 17.5 update.

This message was posted using Notification2Forum from Downloads module by aspose.notifier.