Issue while convert PDF to EPUB

Aspose.PDF Product Family
1

When we are trying to convert pdf to EPUB using aspose.PDF, then after conversion resultant EPUB file showing “Aspose: Page” on Header. How to change or remove this header string.

Aspose.Pdf.Document pdfDoc = null;
            try
            {
                
                pdfDoc = new Document(filepath);
                

                // Save the PDF as EPUB file
                pdfDoc.Save(outputFile, Aspose.Pdf.SaveFormat.Epub);
            }

Attached an image for reference.
aspose issue in epub.png (22.1 KB)

3

@tweakingtech,

This seems like a bug. I will be creating a ticket for the dev team.

4

@tweakingtech
We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.

Issue ID(s): PDFNET-54458

You can obtain Paid Support Services if you need support on a priority basis, along with the direct access to our Paid Support management team.

5

It’s about 5 months. Please suggest if you have any updates on this. We are not able to use this feature, because of the bug.

Prompt response is appreciated.

6

@tweakingtech

Please accept our sincere apology. The issue is currently under the phase of the investigation and as soon as it is resolved, we will be sharing updates with you in this forum thread. Your concerns have also been recorded along with the ticket. Please spare us some time.

We are sorry for the inconvenience.

8

Hi @asad.ali,

Any updates for us? It again nearly reaching one month pendency.

9

@tweakingtech

We are afraid that the ticket could not get resolved yet due to other pending issues in the queue. However, we will let you know in this forum thread as soon as we make some certain progress towards ticket resolution. Please be patient and spare us some time.

We are sorry for the inconvenience.

10

Hi @asad.ali,

It is approximately 6 month since the issue was raised, we have been keeping patience during this time. Please suggest us some definite timeline, as currently it is indefinite. We have the feature and we are not able to deliver it to our users. We have queries pending from our users who need this feature and we are not able to provide them update because of this small issue.
I would appreciate it if you can resolve this small issue in between your other big issues are in pending queue.

Looking forward for faster resolution.

11

@tweakingtech

Please accept our humble apology for the delay and the inconvenience faced due to this issue. We have been busy in resolving the issues logged prior to your issue because issues are resolved on a first come first serve basis in free support model. Nevertheless, we have recorded your concerns and comments under the logged ticket and have escalated it. We will surely consider your concerns and will let you know about resolution ETA as soon as the investigation is complete. We highly appreciate your patience and comprehension in this matter.

We apologize for the inconvenience caused.

12

@tweakingtech

Unfortunately, all the Epub viewers in which we looked at the resulting document do not display the user-specified data, but judging by the code, it should be set to EpubSaveOptions.Title

private void Logic()
{
    Document doc = new Document($"{PartialPath}_input.pdf");
    var saveOption = new EpubSaveOptions()
    {
        Title = "Some another"
    };
    doc.Save($"{PartialPath}_output.epub", saveOption);
}

Please share your feedback against our response so that we can further proceed accordingly.