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Issue while generating thumbnail or slide of slide

Hi !

I made a mistake when generating the thumbnail of the slideshow, and when I created a new file through the slideshow, I also got an error. The error message was ‘A generic error occurred in GDI+.’;

The window 10 operating system did not have this error. This error occurred when it was published to the server environment. Most of the files are normal. Only this file and other files have errors. The code samples, server environment, and files with errors are all in In the attachment, help me. Thank you very much!

I use aspose.Slide 2.13.0 (C#)

aspose_error_demo.zip (4.5 MB)

Welcome to our community! I have logged the issue in our tracking system with ID SLIDESNET-42526 to investigate it further. I will inform you about any progress later.

I have reproduced the issue and received the same results. Our development team will investigate it. You will be notified when the error is fixed.

Thank you! Looking forward to repairing soon