Hi Team,
We are facing an issue with html to pdf conversion in a scenario where the html contains linked images. The conversion takes long time (more than 4 minutes) and then generates the pdf with broken images.
Attached is the HTML for which we are facing the issue.
For your information, we are using licensed version 3.0 of Aspose PDF for Java.
Appreciate any guidance on workaround/fixes for this problem.
Thanks,
Debanjan Routh
sample.zip (1.5 KB)
We were able to replicate the issue in our environment while using Aspose.PDF for Java 19.3 as it is recommended to use latest version. Therefore, we have logged an issue as PDFJAVA-38460 in our issue tracking system for the sake of correction. We will further look into details of the issue and keep you posted with the status of its correction. Please be patient and spare us little time.
We are sorry for the inconvenience.
@asad.ali Thanks for acknowledging. Appreciate if you could provide a solution/workaround as this issue is affecting our production system.
Thanks,
Debanjan Routh
Sure, we will definitely look into details of the issue. The issue has recently been logged and pending for analysis. As soon as we make some significant progress towards issue resolution, we will let you know.
Any updates please?
We are sorry that your issue is still pending for analysis. Please note that we resolve issues on first come first serve basis and have been busy resolving other issues logged previously than yours. We will definitely let you know as soon as we make some significant progress towards resolution of the issue. Please spare us little time.
We are sorry for the inconvenience.
We are sorry that we cannot provide an ETA at the moment as investigation of the ticket is pending. However, we have recorded your concerns and will definitely consider them during investigation. We will further share updates with you soon. Please spare us little time.
The issues you have found earlier (filed as PDFJAVA-38460) have been fixed in Aspose.PDF for Java 19.5.