Issue with Image while using Mail merge

I am generating a document using mail merge. However, I am facing problem while displaying the image in doc file. We have an image in the form of base64 as well as HTML(with the link) to show the image in the generated document file. Moreover, the issue with base64 is uncertain: sometimes, it displays the image properly and sometimes it fails to display the image. In addition, the image link always fails to display the image in the generated document file

Please help me out to solve this issue.

Thanks

@NanduNairSigma

To ensure a timely and accurate response, please attach the following resources here for testing:

  • Your input Word document.
  • Please attach the output Word file that shows the undesired behavior.
  • Please attach the expected output Word file that shows the desired behavior.
  • Please create a standalone console application ( source code without compilation errors ) that helps us to reproduce your problem on our end and attach it here for testing.

As soon as you get these pieces of information ready, we will start investigation into your issue and provide you more information. Thanks for your cooperation.

PS: To attach these resources, please zip and upload them.