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ListMessages() agains IMAP server always return 0

Aspose.Email Product Family
#1

My code
ImapClient imapSource = new ImapClient();
imapSource.Port = 993;
imapSource.Host = xxxx;
imapSource.Username = xxx;
imapSource.Password = xxx
ImapFolderInfoCollection folderInfoColl = imapSource.ListFolders();
foreach (ImapFolderInfo folderInfo in folderInfoColl)
{
ImapFolderInfo folderInfoStatus = imapSource.GetFolderInfo(folderInfo.Name);
Console.WriteLine("Total Messages: " + folderInfoStatus.TotalMessageCount);
imapSource.SelectFolder(folderInfo.Name);
ImapMessageInfoCollection msgInfoColl = imapSource.ListMessages(false);
Console.WriteLine("Total Messages: " + msgsColl.Count);
}

The first information “folderInfoStatus.TotalMessageCount” return the correct number of messages, but the second information “msgsColl.Count” is always 0 (also if I try for another folder)
I try against OBM server (https://www.obm.org)
If I try against gmail, I haven’t this kind of problem

What is the problem ? How can I solve it ?

Regards
Gilles

#2

@GillesTT

We are unable to reproduce this issue so can you please provide sample account on OBM server for further investigation?

#3

Here is my code

    static bool RemoteCertificateValidationHandler(object sender, X509Certificate certificate, X509Chain chain, SslPolicyErrors sslPolicyErrors)
    {
        return true; //ignore the checks and go ahead
    }

    static ImapClient GetSslClient()
    {
      

        ImapClient imap = new ImapClient(
        "imap.teyssieux.fr",
        993,
        @"testgte.exchange",
        "Password78!",
        new RemoteCertificateValidationCallback(RemoteCertificateValidationHandler)
        );
        return imap;
    }

            ImapClient imapSource = GetSslClient();
            imapSource.SelectFolder(ImapFolderInfo.InBox);

            
            IImapMessageInfoCollection messageInfoColl = imapSource.ListMessages();
            int nbmessage1 = messageInfoColl.Count;
            ImapFolderInfoCollection folderInfoColl = imapSource.ListFolders();
            int nbfolder1 = folderInfoColl.Count;

            messageInfoColl = imapSource.ListMessages("Inbox");
            int nbmessage2 = messageInfoColl.Count;
            folderInfoColl = imapSource.ListFolders("Inbox");
            int nbfolder2 = folderInfoColl.Count;

            imapSource.Dispose();

In Inbox folder, there is one message
I expected to get following informartion
nbmessage1 = 1
nbfolder1 = 7
nbmessage1 = 1
nbfolder1 = 7

I retrieved
nbmessage1 = 0
nbfolder1 = 1
nbmessage1 = 0
nbfolder1 = 7

Two problems
Why don’t I get messages ?
Why the first call of ListFolders retrieve only one folder (inbox) and not sub folder of inbox ?

Thank you for your support, I wait to resolve this problem before purchasing your product

Regards
Gilles

#4

@GillesTT

We try to run your code and we were able to reproduce the issue so we have logged this issue under ID “EMAILNET-39130” for further investigation. You will automatically be informed here once we have more information to share.

Moreover, please make sure you have few messages available in your inbox.

#5

Hello

Do you have news about this problem ?
I have just purchase your product with paid support. Do I need to open a new ticket to paid support ?
I need a quick solve of this problem

Regards
Gilles

#6

@GillesTT

We are working on this issue and we shall be able to provide hotfix release for this solution in next week.
We really appreciate for your patience.

#7

@GillesTT

The issue has been resolved and we have prepared a hotfix release for you, please find the DLL at this link:
https://www.dropbox.com/s/jjnc7yu2uykin0l/Aspose.Email.dll?dl=0

#8

The issues you have found earlier (filed as EMAILNET-39130) have been fixed in this update. This message was posted using BugNotificationTool from Downloads module by MuzammilKhan