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Lost template style when I print my document

Hello, I am currently in the process of validating your tools to determine if we will buy.
I created a Word 2007 document containing text formatted with a table and also formatted.
When I open the document to print Aspose.Word I lose my formatting. After some tests, I realized that I lost only the “default formatting”. Indeed, if I explicitly defined the format, although Aspose.Word found items.
My conclusion is that Aspose.Word can not find the elements of Normal.dotm and / or normal.dot.
How can I make sure to have these elements? Whether it Aspose.Word or Word.
I saw a few posts on this topic but no answer, as I said, it is question of whether we take your product, so an answer would be welcome, thank you.

Thanks for your request. I see few problems upon rendering your document.

  1. Paragraph spacing after is lost. This is a known issue #6102 in our defect database.
  2. Formatting of the table is lost. I logged this problem to our defect database as issue #7100.
    I will notify you as soon as these issues are fixed.
    Best regards.

Thank you and hope to hearing from you, I present your product that we could agree if there was no such inconvenience.

Thanks for your request. Unfortunately, both issues are still unresolved. I will notify you as soon as they are fixed.
Best regards.

Is there any news?

I began to have difficulty to explain to my clients why printing does not match what they entered in Word.

Because that is why I bought Aspose. Able to print on a server without Word.
Best regards


Thanks for your inquiry. Unfortunately, there is no news regarding these issues yet. You will be notified as soon as the problems are resolved.
Best regards.

The issues you have found earlier (filed as 6102;7100) have been fixed in this update.

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