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Lost the ability to export to Word(doc) format with latest version

I'm running SQL Server 2000 with Reporting Services. After installing the latest version, Aspose.Words for Reporting Services 2.3.0.0 I no longer have the option in the export list to export reports to word (DOC) format (DOC – Word Document via Aspose.Words).

Can you help?

<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />

Hi,

Sorry for inconvenience.

1. Did you use the MSI installer to upgrade or simply replaced the dll?

2. What version you used prior to upgrade?

Thanks.

Hi,

Yes, I used the MSI installer.

Unfortunately I'm unable to check the version of the old installation, however the old installation file is dated 15/08/2007

Thanks

Could you please check whether the C:\Program Files\Microsoft SQL Server\MSSQL\ Reporting Services\ReportServer\RSReportServer.config file contains the following entry:

Or you can simply attach it here to let me check it.

Strangely, I installed it again today and it now works.

I found the stated line in the file mentioned above.

<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />

Thanks for your help!