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Missing font?

A PPT file is converted to PDF using Aspose on Mac (10.9.5 with JVM 1.6.0_65). An error message was generated “Cannot find resource /Aspose/Resources/GenBasR.ttf”, and the resulted PDF is blank.

Seems like a font is missing?

What can we do about this?



Thank you for sharing the details.

You can include the font in your presentation without installing it. Please check the following documentation link for reference.

Using Custom Fonts without Installing Them

In case you still face any issue, please share the template presentation file and sample code with us. We will check the issue and get back to you soon.

Thanks & Regards,