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New License Issue

We just purchased an updated license for Aspose, but upon running our program are receiving an error that it’s an invalid license for the product. Can I send you the license to take a look.

Hi

Thanks for your request. Yes you can do it. Please see the following link to learn how to send the license file.
http://www.aspose.com/corporate/purchase/faqs/send-license-to-aspose-staff.aspx

Best regards,

Hi

Thank you for additional information. I checked your license on my side with the latest version of Aspose.Words, it works without any issues.

Please make sure that you applied license as described here:
http://www.aspose.com/documentation/.net-components/aspose.words-for-.net-and-java/applying-a-license.html

http://www.aspose.com/documentation/.net-components/aspose.words-for-.net-and-java/when-to-apply-a-license.html

Also, please check the points described in “Licensing” section in FAQ:

Hope this helps.
Best regards,

Attached is the license file again. Can you take a look at this one & see if it’s ok. I’m receiving the error System.InvalidOperationexception: The license is not valid for this product. at ?.?.?.. at Aspose.Words.License.SetLicense(String licenseName)

This message was posted using Email2Forum by AndreyN.

Hi

Thank you for additional information. I checked the license one more time, it works without any issues.

Best regards,

It seems that the new license doesn’t work properly with older versions of Aspose - I am testing with version 5.1. Could that be?

Hi

Thank you for additional information. Yes you are right your license does not work with old version of Aspose.Words. I suppose you have your old license which works with this version.

Best regards,