Not Getting all images from conversion

Aspose.PDF Product Family
1

Hi all, I am converting a pdf report into an excel file, but for some cases not all images are getting into the new report

2

@crystel

If possible, can you please share your sample PDF document with us so that we can test the scenario in our environment and address it accordingly?

3

Archive.zip (6.2 MB)

Hi @asad.ali here is a zip file with the excel and the pdf, thank you

4

@crystel

Can you please point out the images with page numbers which are missing in the output?

5

Several, but for example in page 11 the 2nd and 3rd image on the page are missing and row 384 and 385 in the excel, see screenshot
Screenshot 2024-05-27 at 15.13.31.jpg (188.3 KB)

Screenshot 2024-05-27 at 15.14.40.jpg (122.5 KB)

6

@crystel

We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.

Issue ID(s): PDFJAVA-43948

You can obtain Paid Support Services if you need support on a priority basis, along with the direct access to our Paid Support management team.

7

@asad.ali Hi, we found a different issue with the excel parsing, I hope you can also look into this, for this kind of reports (see attachments) where you can click on the picture and it looks like multiple pictures the excel is parsed weirdly
image.jpg (129.3 KB)

image.jpg (125.7 KB)

https://drive.google.com/drive/folders/1kLMIw04uI-MD3aSre4B_8_BBS-f3XRxO?usp=sharing

8

@crystel

We are checking it and will get back to you shortly.

9

@crystel
We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.

Issue ID(s): PDFJAVA-43974

You can obtain Paid Support Services if you need support on a priority basis, along with the direct access to our Paid Support management team.

10

@asad.ali Hi, do you know when can we expect an update on any of the issue? Thank you

11

@crystel

The ticket will be prioritized on first come first serve basis as per the free support policies. As soon as we make some progress towards its resolution, we will be able to share some updates with you regarding the ETA. Please be patient and spare us some time. We are sorry for the inconvenience.

12

The issues you have found earlier (filed as PDFJAVA-43948) have been fixed in Aspose.PDF for Java 24.7.