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NumberFormatException while inserting Image

Hi,
I'm getting a NumberFormatException when I'm insert an image to document.
I'm using the Aspose Words for Java 13.4.0 and Java 7.
So, the error only happens on SO unix based. On Windows SO works fine.
Someone has this issue?

Cheers,
RMRodrigues.

Hi Rui,


Thanks for your inquiry. First off, you’re using a old version of Aspose.Words; I would suggest you please upgrade to the latest version 15.9.0 from here. I hope, this helps. In case the problem still remains and to ensure a timely and accurate response, please attach the following resources here for testing:

  • Your input Word document
  • Image file you’re getting this problem with
  • Please create a standalone Java application (source code without compilation errors) that helps us reproduce your problem on our end and attach it here for testing.

As soon as you get these pieces of information ready, we’ll start investigation into your issue and provide you more information. Thanks for your cooperation.

PS: To attach these resources, please zip them and Click ‘Reply’ button that will bring you to the ‘reply page’ and there at the bottom you can include any attachments with that post by clicking the ‘Add/Update’ button.

Best regards,