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Thanks for considering Aspose.
EPUB documents are based off HTML layout, which does not encode any "page" layout like a word document does, thus some layout and formatting will not be retained when converting a word document to the EPUB format.
There are still ways to layout content in your word document to ensure that it is converted to EPUB with minimal amount of formatting lost. Could you please attach your input and output documents here and we will be glad to give you some suggestions.