PDF Conversion Issues from Docx

Dear Team,

There is an issues in Docx to PDF conversion.

Requesting a work around solution to solve the issues in the attached documents.

Sample 1 : Sample 1.zip (1.2 MB)

Sample 2 : Sample 2.zip (813.9 KB)

Sample 3 : Sample 3.zip (1.2 MB)

Sample 4 : Sample 4.zip (871.4 KB)

Sample 5 : Sample 5.zip (607.9 KB)

Sample 6 : Sample 6.zip (1.5 MB)

Sample 7 : Sample 7.zip (817.6 KB)

Regards,
Suruthy.

@suruthyb,

Thanks for your inquiry. We have tested the scenario using the latest version of Aspose.Words for Java 18.8 and have not found the shared issues. Please use Aspose.Words for Java 18.8. We have attached the output PDF files with this post for your kind reference.
output.zip (1.2 MB)

@tahir.manzoor

Thanks for your response, I have checked with 18.8 V but the issue have not resolved.
I have marked the issues on the screenshots, therewith I have attached the screenshots of output PDF files for your reference. Please find it and help us to fix the issues.

Note: Please find the source document from the above conversation

outputV_18.8.zip (292.8 KB)

@suruthyb

Thanks for sharing the detail. We have logged the shared issues in our issues tracking system. We apologize for your inconvenience.

WORDSNET-17343 - Color shade inside the shape is missing in output PDF

WORDSNET-17344 - Irregular shapes, Missing colors, Incomplete shapes in output PDF

WORDSNET-17345 - Fill color in shapes is missing in output PDF

WORDSNET-17346 - Shapes are lost after conversion from DOCX to PDF

WORDSNET-17347 - Irregular shapes, Missing colors, Incomplete shapes in output PD

Please install ‘Arabic Transparent’ font to fix this issue.

You are facing this issue due to missing of hyphenation dictionary. Please refer to the following article.
How to Hyphenate Words of Specified Languages

@tahir.manzoor

Thank you for taking these issues, will try ‘Arabic Transparent’ for font issue and hyphenation dictionary as you suggested.

Regards,
Suruthy

@tahir.manzoor

Here in this Sample 4, I have tried with the font you suggested, still the issue exist.
Suggest a solution to fix this issue.
Many thanks in advance.

Regards,
Suruthy

@suruthyb

Thanks for your inquiry. Please ZIP and attach the fonts that are used in your document here for testing. We will investigate the issue and provide you more information on it.

@tahir.manzoor

Herewith I have attached the font that are used for this document. Please find it

Times.zip (1.6 MB)

@suruthyb

Thanks for sharing the fonts. You have shared the ‘Times New Roman’ font. You need to install ‘Arabic Transparent’ font. Please install it at your end and do the conversion. If you still face problem, please share this font here for testing. Thanks for your cooperation.

@tahir.manzoor

As you suggested I have tried using the ‘Arabic Transparent’ font, Still issue exists.
Herewith I have attached the font for your reference. Let me know whether it is correct or not.

Arabic Transparent : artro.zip (42.9 KB)

Many Thanks in advance.

@suruthyb

Thanks for sharing the detail. We have tested the scenario and have managed to reproduce the same issue at our side. For the sake of correction, we have logged this problem in our issue tracking system as WORDSNET-17380. You will be notified via this forum thread once this issue is resolved.

We apologize for your inconvenience.

@tahir.manzoor

Thank you tahir for your good support!

The issues you have found earlier (filed as WORDSNET-17343,WORDSNET-17344,WORDSNET-17345,WORDSNET-17347) have been fixed in this Aspose.Words for .NET 18.9 update and this Aspose.Words for Java 18.9 update.

The issues you have found earlier (filed as WORDSNET-17380) have been fixed in this Aspose.Words for .NET 19.7 update and this Aspose.Words for Java 19.7 update.