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PDF created with no content

We had several instances where our customers are reporting that generation of PDF results in corrupted PDF and
there is no content.

<span style=“font-size:11.0pt;font-family:“Calibri”,“sans-serif”;
mso-fareast-font-family:Calibri;mso-fareast-theme-font:minor-latin;mso-bidi-font-family:
“Times New Roman”;color:#1F497D;mso-ansi-language:EN-US;mso-fareast-language:
EN-US;mso-bidi-language:AR-SA”>
<span style=“font-size:11.0pt;font-family:“Calibri”,“sans-serif”;
mso-fareast-font-family:Calibri;mso-fareast-theme-font:minor-latin;mso-bidi-font-family:
“Times New Roman”;color:#1F497D;mso-ansi-language:EN-US;mso-fareast-language:
EN-US;mso-bidi-language:AR-SA”>See attached sample. What is causing this? Please help.

Hi Mathew,


Thanks for your inquiry. Please share your source code to generate attached PDF document. We will look into it and will provide you more information accordingly.

We are sorry for the inconvenience caused.

Best Regards,