Hi,
We’ve faced with performance issue during pdf to pdf/a conversion of one of our files (customer_file.pdf). If we try to convert it to pdf it takes about 5 sec but when convert it to pdf/a it takes about 15 minutes to convert.
Could you please check where is a bottleneck and if there is a workaround to avoid such problem?
Thank you.
We managed to replicate the problem of the slow performance in our environment. It has been logged under the ticket ID PDFNET-44042 in our bug tracking system. We have linked your post to this ticket and will keep you informed regarding any available updates.
Hi,
Would you be so kind to provide us with status on the PDFNET-44042 issue?
Best regards,
Oleh
The issue is under investigation however, it is not yet resolved. We will let you know as soon as there is some updates regarding its rectification. Please spare us some time.
We are sorry for the inconvenience.
Hello,
Could you share the issue’s status in Aspose?
Thank you in advance.
Best regards, Oleh
Would you please try using Aspose.PDF for .NET 20.10 at your side as we tested the scenario using latest version and found that the conversion performance was much better. Please let us know in case you still face any issue.
Hello,
Could you share the issue’s status in Aspose?
Thank you in advance.
Best regards, Oleh
As shared earlier, would you please try using the latest version of the API which is 21.1 at the moment? We have improved the conversion performance a lot in the latest version of the API. Please share your feedback with us in case you are still noticing any delay in the process.
Hi guys.
We have checked the work with the newest Aspose.Pdf v21.1 version and now the performance has improved significantly.
Thank you!
Best regards,
Alexander
Thanks for your feedback.
We will further notify you once the ticket is completely resolved.
The issues you have found earlier (filed as PDFNET-44042) have been fixed in Aspose.PDF for .NET 22.9.