Hi Ram,
Thanks for contacting support.
Can you please share some details regarding the scenario in which customer is facing issue while printing the document i.e. is he creating a PDF using our API in Web application and then trying to print the file using options over web browser ? Or he is opening the files in web-browser (viewing attachment in browser) and trying to trigger the print option from there ?
Please share some details and if possible, please share sample project so that we can test the scenario in our environment. We are sorry for this inconvenience.