Any updates on this issue?
The ticket was recently logged in our issue tracking system. Therefore, it is not yet investigated. We will be analyzing and resolving it on a first come first serve basis. As soon as we make some progress towards ticket resolution, we will update you via this forum thread. Please be patient and spare us some time.
We are sorry for the inconvenience.
Any updates on this ticket please?
We are afraid that the ticket could not get resolved due to other pending issues in the queue. Nevertheless, we have recorded your concerns already and will let you know as soon as we make some progress in this regard. We apologize for the inconvenience.
Can you please let us know, how long will it take to resolve this issue.
The tickets in free support model - as shared earlier - are resolved on first come first serve basis. The resolution time of the tickets depends upon the number of issues logged prior to it as well as the complexity level of the problem. We will surely inform you once the ticket is fully investigated and we have some news about its resolution ETA. Please spare us some time.
We apologize for the inconvenience.
Can you let us know, any updates on this issue?
We are afraid that the ticket has not been yet resolved. We will let you know within this forum thread as soon as we make some progress. We apologize for the inconvenience.
This is a long pending issue, can we expect the resolution on this ASAP
We do understand the severity of the issue for you. However, we are afraid that we can only raise the issue priority to a certain level inside free support model and that has been done already. We have recorded your concerns as well and as soon as some progress is made or we have any information about ETA, we will share with you. We highly appreciate your patience in this matter.