Hello Aspose Team.
We have recently purchased and deployed a pdf to docx converter using your product.
We have stumbled in an issue converting specific pdfs to a big image, including all text.
Farther more the docx seems to be opened in compatibility mode, and converting it does not seem to affect.
This is a big issue since it is no longer editable as an image.
We have tried all Recognition modes and the converter is set to ‘Docx’.
Is this a familiar issue, and can we avoid or fix this ASAP?
Thank you and have a good day.
EDIT: All converts seem to be opened in compatibility mode, so the issue probably isn’t laying there.