PDF was not imaged and was not converted to tiff as expected

Aspose.PDF Product Family
1

PDF was not imaged and was not converted to tiff as expected, currently i’m using version 19. Please find the attached PDF which we are trying to convert to TIFF.

Curtis Mackie dis. claim .pdf (894.0 KB)

2

@seshuncv

It sounds like you’re experiencing issues with blank fields when converting a PDF to TIFF using Aspose.PDF version 19. Here’s a structured approach to troubleshoot and resolve the issue:

Cause: The blank fields during conversion could be due to hidden content in the PDF, outdated software, or incorrect rendering options.

Solution: Follow these steps to address the issue:

  1. Check PDF Content: Ensure that the PDF you are trying to convert contains visible content. Sometimes, the content might be hidden or not rendered properly.

  2. Update Aspose.PDF: Consider updating to a newer version of Aspose.PDF. There have been numerous improvements and bug fixes in later versions that might resolve your issue.

  3. Set Rendering Options: When converting, ensure that you set the rendering options correctly. You can specify the resolution and other settings that might affect the output. Here’s a basic example of how to set rendering options:

    PdfConverter converter = new PdfConverter();
converter.BindPdf("path/to/your/document.pdf");
converter.SetResolution(new Resolution(300)); // Set desired resolution
converter.DoConvert();
converter.SaveAsTIFF("path/to/output.tiff");

  4. Check for Hidden Areas: If your PDF contains hidden areas, ensure that the option to show hidden areas is enabled. This can affect the visibility of content during conversion.

  5. Review Conversion Logs: If you have logging enabled, check the logs for any warnings or errors that might indicate why the fields are coming out blank.

Next Steps: If these steps do not resolve the issue, please provide more details about the specific PDF content and the conversion settings you are using. This additional information will help in diagnosing the problem further.

Let me know if you need further assistance!