Free Support Forum - aspose.com

PDF's are not generated from Aspose

<o:p>Hi,<o:p></o:p>

We are using Aspose.Pdf.Kit
for .Net version 5.1.0.0 and Aspose.Words for .Net version 9.7.0.0.<o:p></o:p>

We have an issue with Aspose.

In our environment we are doing IIS recycling for every 2 hours and there will be around 100 users connect to the application web
server(IIS).<o:p></o:p>

So the issue is sometimes the
Aspose dll is getting locked and the users unable to generate any PDF files and the rest of the application is normal. The only thing not working is PDF files are not generating.

Could you please let me know
the behavior of the Aspose dll and solution to overcome this problem.
<o:p></o:p>

Thanks,<o:p></o:p>

Ravi Jupalli <o:p></o:p>

<o:p> </o:p>

</o:p>

Hello

Thanks for your inquiry. Nobody reported this problem before. You are using an old version of Aspose.Words, so I cannot tell whether this problem exists in old versions.

The latest version of Aspose.Words is 10.5.0. Could you please try using the latest version of Aspose.Words and let me know how it goes on your side.

Best regards,