Postsales question for Altova MapForce 2017 Basic Edition


One of our customer in Japan, who has some technical questions regarding Altova MapForce 2017 Basic Edition.
Could you please help to answer this customer’s question?

============ Customer Questions ===========

I am using hotFolderSchema.xsd of the attached file with Altova MapForce 2017 Basic Edition.

There is“tfbb:custom”of field. please see the attached file.

And I add and copy an other field from “tfbb:custom” .(For exemple created “tfbb:custom(2)”,“tfbb:custom(3)”etc,)

However the copied file could not find the output connector. so how can i add the output connector in the copied field?

============ Customer Questions ===========


Customer Name: HIDETO INOUE
Organization: RICOH JAPAN
Country: Japan


ComponentSource Purchase Order ID: 413003
Order Date: 09-Jun-2017 06:12

Altova MapForce 2017 Release 3 Basic Edition - Installed Users (1) SMP Renewal (2 years)
Quantity: 3

Thank you very much for your support in advance. (4.6 KB)

Best regards,
Thomas Moon


Kindly send us your complete source code and Aspose API (name and version). We will investigate and share our findings with you. Your response is awaited.

Here is the customer’s source code and details:

–. ASPOSE.PDF 19.2
– c# open => form create
– Please see the following sourcecode

//windows base
using System;
using System.Collections.Generic;
using System.ComponentModel;
using System.Data;
using System.Drawing;
using System.Linq;
using System.Text;
using System.Threading.Tasks;
using System.Windows.Forms;

using System.IO;
using Aspose.Pdf.Text;
using Aspose.Pdf;
using Aspose.Pdf.Devices;
using System.Reflection;
using Aspose.Pdf.Facades;

namespace TEST1
public partial class Form1 : System.Windows.Forms.Form
public Form1()

private void button1_Click(object sender, EventArgs e)
string targetFile = “-----”; // target file generater
string sourceFile = "---- "; //
PdfProducer.Produce(sourceFile, ImportFormat.Cgm, targetFile);
Aspose.Pdf.Document pdfDocument = new

using (FileStream imageStream = new FileStream(targetFile,
Resolution resolution = new Resolution(300);
JpegDevice jpegDevice = new JpegDevice(resolution, 100);
jpegDevice.Process(pdfDocument.Pages[1], imageStream);
catch (InvalidCgmFileFormatException ex)
// Do something…


Best regards,



Thanks for sharing sample code snippet.

By looking at the details you shared, it seems like you are converting PDF document into JPEG using Aspose.PDF. However, you also shared .xsd file of a XML Schema which is not being used in the code snippet you shared. Would you please clarify if problem is related to PDF to JPEG conversion using Aspose.PDF or it is related to something else which we were unable to notice.

If issue is related to PDF to JPEG conversion, please share your sample PDF document with us so that we can test the scenario in our environment and address it accordingly.