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Pptx file Root element is missing

Hello there.
I have a problem with a pptx file.
Return: Aspose.Slides.PptxReadException: ‘Root element is missing.’

I have a problem only this file. Other files working properly.

If I open the file with powerpoint and save it, works properly.

170821.zip (766.3 KB)

var filePath = “170821 NPH månedsrapport juli.pptx”;
var pptxopt = new Aspose.Slides.LoadOptions(Aspose.Slides.LoadFormat.Pptx);
var pptx = new Presentation(filePath, pptxopt);

I use the latest version 18.7


I have worked with the presentation shared by you using Aspose.Slides for .NET 18.7 and have been able to observe the issue. A ticket with ID SLIDESNET-40447 has been added in our issue tracking system to resolve the issue. This thread has been associated with the ticket so that we share notification with you once issue will be fixed.

Do we have any information about issue?


I regret to share that the issue specified is not yet resolved because issue is added recently in our issue tracking system. Actually, in Aspose.Slides forum the issues are selected for investigation on first come first serve basis. Also the first priority for scheduling and resolution is given to paid Enterprise and priority support customers. Then Aspose.Slides normal or free support customers issues are scheduled and resolved on first come and first come serve basis. I will share the further information with you as soon as the issue will be resolved.

The issues you have found earlier (filed as SLIDESNET-40447) have been fixed in this update.