We have a client (our product is Scrub using Aspose.Slides.dll 126.96.36.199) with a PowerPoint presentation that contains animation on slide 3.
Hi Kristen Theologus,
I have observed the information shared by you and suggest you to please first try using Aspose.Slides for .NET 17.5 on your end. If there is still an issue then please share the working sample code used on your end as well. Can you please also elaborate, “The graphic included shows the metadata we are processing (along with document properties)” point as well.