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Problem with Auto line spacing being converted to 0px for certain Word styles

Aspose.Words Product Family
#1

We have a scenario where we’re using Aspose.Words to create an RTF document from a memory stream of an ASCII-encoded byte[].
Some of the source documents use the ‘Normal (Web)’ style from Word and have line spacing set to Auto, however once we create a Document this style is lost and the line spacing reverts to 0px, condensing the layout of the document.
Auto line spacing for other styles (eg: Normal) appears to be okay.
Can you shed any light on this? Thanks.

#2

Hi
Thanks for your inquiry. Could you please attach your documents (input and output) here? I will try to reproduce your problem and provide you more information.
Best regards.

#3

Hi there,
Attached is a zip file containing a portion of the original document that exhibits the problem.
Cheers!

#4

Hi
Thanks for additional information. This is known problem. It is present in our defect database as issue # 4106. We will notify you as soon as it is done.
Best regards.

#5

Hi Alexey,
Do you have any idea when that might be? Is this a new problem that has been introduced in a recent release?
Thanks.

#6

Hi,
We’ll try our best to get it solved until the next hotfix is out (until Monday I believe).

#7

Hi Dmitry,
Was this hotfix released? Any news on whether the fix was included and where i can download it?

Thanks.

#8

Hi
Unfortunately, this issue is still unresolved. We will notify you as soon as it is done. Thanks for your patience.
Best regards.

#9

Hi Alexey,
Is there any news on a date for this? We’re in a difficult situation at the moment, having upgraded from a previous build to fix one issue we’re now left with this one instead. Obviously we can’t rollback to the previous version we were using as it would re-introduce the old issue, but we have hundreds of documents that are being outputted with incorrect line spacing at the moment.
Any idea on a timeline or possible workaround that i can pass on would be very much appreciated.
Thanks.

#10

Hi
Yes, I have good news for you. This issue is already resolved. Please expect a release within few days.
Best regards.

#11

We have released a new version of Aspose.Words that contains a fix for this issue.

Issue #4106 - Line spacing is changed after open/save RTF document.

The new version of Aspose.Words is available for download from here.
Best regards.

#12

Thanks Alexey! I look forward to getting this installed.