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Problem with links returned for a words


We have customers complaining that our document template stopped working.

Calls like:


Use to return the links to different dowload urls, currently we receive urls like:


I guess someone on your team had this %7Bversion:apiVersion%7D coded instead an integration variable.

Please fix ASAP.



Dear yishayh,

Thank you for getting in touch with Aspose Support. We have been able to reproduce the error you are facing and have logged an issue WORDSCLOUD-169 in out internal error tracking system, with our product team.

We will get back to you once we have a resolutions for this issue.

Kind Regard
Mateen Sajjad
Aspose - File Format APIs

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Hi Mateen Sajjad,

Please tell me what to write in the url hardcoded instead of %7Bversion:apiVersion%7D so we can release a hotfix now.
This is super urgent.

Hi Yishay,

Please use v1.1 in place of %7Bversion.apiVersion%7D to fix this issue for now. We’ll escalate this matter to get it fixed ASAP. Sorry for the inconvenience.


Dear Yishayh,

We have been informed by our product team that this issue is fixed. You will not need to encode the version number manually.

We apologize for any inconvenience that this may have caused. If you still experience any issue, please let us know.

Kind Regard
Mateen Sajjad
Aspose - File Format APIs

Got a Complaint? File it!

Keep in touch! We're on Twitter and Facebook

The issues you have found earlier (filed as WORDSCLOUD-169) have been fixed in this Aspose.Words for Cloud 17.4 update.

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