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Problems downloading Aspose.Excel v3 license

How can I get my license Aspose.Excel.Lic updated from Version 2.x to Version 3.x?<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />

I purchased an <?xml:namespace prefix = st1 ns = "urn:schemas-microsoft-com:office:smarttags" />Enterprise license last April a few days before version 3 was released.

The version information from my license file refers to version 2.0

I’m experiencing the problem documented on your web site

If I try to download my license from your site, I still get a version 2 license.


What is your order id number? I have found two orders for you with this username. One is deleted, and one is just ordered but not paid. If the component was ordered in another name, please let me know so I can search for it.

Your license should be good if you have newer license. I don’t think you have to download new one each time you download new component.


My order id is: 050413142248

The symptoms described in your link below are exactly the ones I’m experiencing.<?xml:namespace prefix = o ns = “urn:schemas-microsoft-com:office:office” /><o:p></o:p>

This problem also started after I installed version 3.x<o:p></o:p>

From my perspective, everything is pointing to a license issue<o:p></o:p>

<o:p> </o:p>

I was able to see your order now. Thank you for providing Order ID Number.

Our licenses don’t need to be changed each time you have updated the component. Have you made your code look like this: That is how it should look. I am transferring this to Aspose.Excel incase there is another reason why this license isn’t working right.

Solution was provided in the post below: