I also saw this problem with 5.0.0. I just got 5.7.0 and it still fails to see a valid incoming glued connector in a diagram. Is there a workaround?
Hi Geoffrey,
Thank you for contacting support. Please provide us your source Visio diagram in this forum thread. We’ll investigate and reply you accordingly. You can make a zip of the problematic diagram and attach to your reply.
We’re looking forward to help you.