Thank you for the inquiry. Unfortunately, these issues are pending for the analysis and not resolved yet. We have asked the responsible product team member to take a look at your issue shortly. We’ll let you know once an update is available from him.
Thank you for being patient. We have received a response from our product team. We’ll do our best to resolve it in the upcoming release. First, it will be fixed under .NET platform of Aspose.Diagram APIs. It’s because the Java version is fully auto-ported from the .NET version. Normally, we release both .NET and Java version with one week difference. Please stay tuned and spare us a little time.
Thank you for being patient. From the specifics of ticket id DIAGRAMJAVA-50197, we’re not able to reproduce this issue using the latest build of Aspose.Diagram for Java 5.3.0. We have attached our output PDF file for your reference (Result.pdf). Please check it using the latest version 5.3.0 and let us know your feedback.
Note: Your provided resultant PDFs and PNG pictures are different than the source Visio diagram. So please also make sure that you have attached right problematic Visio diagram.
Thank you very much for your response. We tried Aspose.Diagram for Java 5.4.0. and unfortunately exporting still does not working properly. Please find attached zip with files inside:
- Graph.vdx - source visio diagram
- Export.png - diagram exported to png
- Export.pdf - diagram exported to pdf
- fonts - directory with fonts used on diagram and for export
In terms of fonts exported PDF looks fine, but PNG not. Please notice, that we use Italic Calibri font in VXD, but there's no italic font on exported PNG. Also other fonts seems to be incorrect.
Fonts we used in VDX:
- Arial for the Timeline at the top of the file
- Calibri for all object text
- Calibri italics for line text
Please have look and let us know if we are doing anything wrong. Feel free to ask if you need any informations.
We'll be grateful for quick answer, as this is kind of hight priority for us.
Thank you for being patient. We have tested your sample Visio drawing against the latest build of Aspose.Diagram 5.4.0 in the Windows and RHEL 6.5 operating systems. We can notice the incorrect font problems in the resultant PNG file. We have logged this problem under ticket id DIAGRAMJAVA-50202 in our issue tracking system. However, please highlight any other issue which you can notice in the output PDF and PNG formats. Your post has also been linked to this issue. We’ll keep you informed regarding any available updates. We’re sorry for the inconvenience caused.
Thank you for asking about an update. Unfortunately, there is no progress yet (issue id: DIAGRAMJAVA-50202). It is pending for analysis. We have asked the responsible product team to take a look at your issue shortly. We'll let you know once an update is available from them.
Thank you for being patient. We have received a response from our product team. They have plans to include this fix (issue id: DIAGRAMJAVA-50202) in the future release version 5.7.0 of Aspose.Diagram for Java APIs. It is expected in the middle of next month. We’ll notify you in the forum thread once it is fixed. We’re sorry for the inconvenience caused.
Thank you for being patient. We have a good news for you that the issue id DIAGRAMJAVA-50202 has now been resolved. If there is no issue in the QA phase, then this fix will be included in the next version of Aspose.Diagram for Java 5.6.0. We’ll inform you via this forum thread as soon as the new release is published.