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RTF file - First Line in the header is disappeared while seeing printpreview


I have created RTF documents successfully using Aspose.words Java APIs.
Recently I printed the document using MS word 2007 and observed two issues

Issue 1. First line in the header is missed on the printed document. I saw Print preview too. In Print preview also the first Line is missed from the Header.

Issue 2. By default Page setup --> Paper - Paper size is Custom Size. If it is in custom size it is taking more time to print the rtf the document.

I want to keep "letter"instead of Custom Size under Paper tab in Page set up dialog, what needs to be done to make this option as default.

Kindly support me how to resolve these issues.


Hi Muthu,

Thanks for your inquiry. Have you tried latest version 15.8.0?

In case the problem still remains, please attach your input document and source code to reproduce this issue on our end. We will investigate the issue on our end and provide you more information.

Secondly, you can use PageSetup.PaperSize property to specify paper size as “Letter”. Hope, this helps.

Best regards,